Shipping & Returns


Shipping Costs

To find the shipping costs for a particular item, simply put it in your basket and proceed to checkout (there is no danger of making an accidental purchase - there are several stages to the checkout procedure). Please be aware that for some items an additional charge applies in respect of delivery to the Highlands and Islands, or to Scotland, so we advise that you email us at marc@skylineaerialservices.co.uk for a quote Postage calculations are based within the UK 

Please Note we only ship in the UK

Shipping Times and Methods

Orders will be shipped as soon as possible after payment has been verified. Orders paid online by debit or credit card will often be shipped the same day and almost always within 48 hours. Orders paid by cheque or e-cheque will not be shipped until the payment has been cleared by our bank. The customer will be notified by e-mail when an order is despatched.

UK orders will be sent via first class recorded post or other signed-for carrier service. Unless otherwise advised, delivery will normally be within seven working days, though customers should be aware that delays can occur, particularly at peak periods like Christmas. Please allow up to 28 days for your goods to arrive.

We will do our best to accommodate customer requests regarding delivery arrangements, but where this would necessitate using a non-signed for service, please be aware that:

We are unable to ship some products via a non-signed for service
If we ship via standard mail at a customer's request, we do so strictly at the customer's own risk

Some postcodes may have an extra charge please check yours against the list below:

Affected Postcodes over 2kg:
- All IV codes (Postage  plus £)
- All KW codes (Postage plus £6)
- PA codes 20 to 49, 60 to 78 (Postage plus £6)
- PH codes 17 to 26, 30 to 44, 49 to 50 (Postage plus £6)
- All HS codes (Postage  plus £6)
- KA codes 27 and 28 (Postage plus £6)
- All ZE codes (Postage plus £6)
- All BT codes (Postage plus £10)
- All IM codes (Postage plus £10)
- TRcodes 21 to 25 (Postage plus £10)

The above is a guide if you live in any of the above please check with us before placing a order to confirm postage costs

- All GY and JE codes, for orders under 2kg are standard Royal Mail cost, the same as anywhere else in the UK. Over 2 kg the basket calculates £8.64 plus 0.068p per each additional 20g, up to £17.74, over that the parcel would go Parcel Force Euro 48hr at £17.75.

All postage calculations are based on one parcel. If an order requires two or more parcels, they may incur additional charges

 The above is a guide if you live in any of the above please check with us before placing an order to confirm postage costs

Returns

Whilst every effort is made to maintain our high standards, we appreciate that there may be occasions an error, omission or damage has occurred. This must be reported within forty-eight hours to marc@skylineaerialservices.co.uk

ITEMS MAY ONLY BE RETURNED WITHIN 7 DAYS IF ITEM IS FAULTY OR THE WRONG ITEM HAS BEEN SENT OUT. A FULL REFUND MAY BE GIVEN OR ANOTHER ITEM MAY BE SENT OUT FREE OF CHARGE WHEN WE RECEIVE THE ITEM BACK TO US, POSTAGE COSTS CANNOT BE REFUNDED.